7XL recognizes that providing a secure, fair and friendly playing environment is key to ensuring that our players have as enjoyable a gaming experience as possible, each time they access the 7XL’s platform.
Maintaining ethical gaming practices is at the very heart of our priorities, and in order to uphold these strict principles and the integrity of our games, 7XL has created these House Rules.
All players are expected and required to adhere to these House Rules and to standards, policies and practices incorporated therein, on the assumption that by doing so, the playing environment on 7XL improves for its entire player community:
Minors Prohibited Policy
The 7XL platform and all services made available via this platform should only be accessed by players who have reached adulthood (as determined by the laws of respective jurisdictions in which 7XL operates which apply to players).
Minors (persons under 18 years of age) are strictly prohibited from playing at 7XL and those minors found accessing 7XL will be permanently banned from joining 7XL’s gaming platform. 7XL shall ensure to implement the appropriate safeguards as required by the laws of the respective jurisdictions to prevent minors from joining 7XL’s gaming platform.
Responsible Gaming
7XL strives to provide players with a responsible gaming environment, which includes prevention of compulsive usage of or underage access of our gaming products. 7XL understands its commitment to honour their duty of care to all of its customers and the gambling community at large. 7XL shall make sure to implement appropriate safeguards to protect vulnerable persons and use all reasonable means to ensure the prevention of gambling addiction and underage gambling.
For more information, please visit our Responsible Gaming page.
Anti-Money Laundering
7XL shall ensure a high standard of regulatory compliance in relation to preventing its services from being associated with crime and disorder. 7XL shall implement appropriate measures to minimise the risk of its gaming platform being used to launder money, assisting in the financing of terrorism or being victim of a crime. 7XL shall ensure that management and staff are aware of their obligations at law and procedures that must be followed.
Restricted Countries
Due to the many different gaming laws regarding online poker and risks involved with political instability and terror threats, 7XL does not currently accept players who reside in, are located in or are habitually resident in various countries and jurisdictions.
Typically, if a prospective player is unable to select his country of residence from the list made available during the sign up process, 7XL will be unable to accept them as a player and the individual will be unable to access 7XL products and services.
7XL reserves the right to amend the restricted country list from time to time.
Multi-Hand Policy
7XL allows players to play at multiple tables or in multiple games simultaneously; the maximum number of tables that a player can participate in or games that a player can participate in is limited by the 7XL software they are using (such as desktop-based, mobile device-based, internet browser-based, etc.).
Cash Table Posting Fee Policy
A player joining a 7XL cash table is usually required to pay an initial fee, equal to that table’s lower limit stake or small blind. This initial fee follows the same rules as the blind bets (initial mandatory bets, typically placed in the pot by the first two players to the left of the dealer in games of Hold’em and Omaha poker) and allows the new player to sit-in at the table and join the game.
Players sometimes have the option of “sitting-out” and waiting for the big blind before beginning to play.
Posting an initial fee ensures fairness to all players, by preventing players from gaining an undue advantage over others by entering a poker game in a “Late Position” in order to avoid placing blind bets.
Missed Blind Bets Policy
A player may choose to temporarily sit-out from a poker table; if the table is a cash game table (as opposed to a tournament table, at which the player typically will have paid a set buy-in amount in order to join), the player may need to post additional fees in order to rejoin the action:
- If, while sitting-out, the player misses their turn to place the small blind, upon re-sitting that player will be required to post a set amount. This post is considered a “live (active) bet” and is equal to the big blind.
- If, while sitting-out, the player misses their turn to place both the small blind and the big blind, upon re-sitting that player will be required to post a set amount. This post consists of a live bet, equal to the big blind, plus an additional “dead (non-active) bet”, equal to the small blind, which is added directly to the pot.
Tie Hands Policy
In the event that two or more active players reach showdown at a poker table holding equal ranking hands, the winner is determined by card value (i.e. a pair of aces beats a pair of kings).
Should the poker hands remain tied (i.e. a pair of kings vs. a pair of kings), the highest ranked card, not held in common (the “kicker”), determines the hand’s winner.
In the event of exact ties in poker hand ranking, between two or more active players, the pot (the accumulated amount of chips in the centre of the table, being contested by the active players) will be split evenly between those players holding tied poker hands.
Play Time Limit Policy
To ensure a fair and enjoyable playing experience, 7XL players must act within a reasonable time limit that varies per table, per game variant and/or per game stage (i.e. the length of time that has elapsed in a given tournaments, etc..).
7XL’s time limits are enforced in an effort to maintain a reasonable speed of game play. Players who fail to act within the set time limit will have their hand automatically folded and will forfeit any amounts that he/she has previously wagered during that hand.
Time Bank Policy
In many 7XL poker games, if a player requires extra time to make a decision, a ‘time bank’ will be accessed if a decision is not made in time.
Depending on the software used, the time bank will be visually displayed and will ‘count down’ while being accessed. The time bank gives players extra time to complete their actions, and those who fail to act before the time bank is exhausted will automatically fold their hand.
Leave Table Policy
In order to ensure the best possible gaming experience for all, players may be penalized for sitting at cash game tables, playing one hand and subsequently leaving without playing at least 10 hands. The system will consider such an action as the player refusing the play at that table.
If a player refuses to play at multiple tables, they will be automatically penalized by being blocked from joining tables of the same blind level for some time. The length of this automatic block depends on the number of times within any 12-hour period that the player has refused to play at tables of that blind level:
- 1st Refusal: No Penalty
- 2nd Refusal: 5 Minute Block
- 3rd Refusal: 15 Minute Block
- 4th Refusal: 30 Minute Block
- 5th Refusal: 60 Minute Block
If a player leaves a table at which all other players at the table are sitting out, or if they are the only player seated at that table, the action will not be considered a refusal to play and no penalty will be applied.
The policy applies to all cash game variants and tables, excepting Rush & Cash and All-In or Fold.
Poker Rake and Fees Policy
As game host, 7XL applies a commission charge (often known as “rake”) to each pot at cash game tables. To find out more details on the rake collected at 7XL, please visit the Our Games section of the 7XL website and review each game variant’s page.
In tournaments, 7XL does not levy rake, but typically collects a tournament fee instead. The amount is often a set percentage of the tournament buy-in, and will be detailed in the tournament lobby for each event (e.g. as of April 2019, the total amount a player pays to participate in a $1 Omaholic tournament is $1, made up of a $0.92 buy-in and a $0.08 tournament fee).
Table Etiquette
The normal courtesies extended at live poker tables are also expected at 7XL. Please see the list below for 7XL’s etiquette guidelines:
- Intimidation or harassment of other players at the table will not be tolerated;
- Do not spam emojis or engage in “shouting matches” with other players at the table;
- Lagging is a natural occurrence in an internet age. As it is unavoidable, please be polite when notifying a player who is lagging.
Tournament Policy
All tournaments will begin promptly at the scheduled time stated in the tournament lobby. 7XL reserves the right to delay or cancel any tournament without prior notice.
Seats are assigned to players at random. Prizes are awarded as stated in the tournament lobby, except when a deal is made or the tournament is cancelled. The prize structure used in any given tournament depends on several factors including the number of entrants and the number of players per table. The prizes awarded in any given tournament are not finalized until registration has closed and the rebuy and/or add-on period is over.
In order to be eligible to re-enter, rebuy or add-on in a re-entry or rebuy tournament, you must have the funds available in your account.
Late registration is available in most tournaments. The length of the late registration period varies but will always be shown in the tournament lobby. Late registration will close early if enough players are eliminated to begin payouts or the tournament has reached the maximum number of players allowed.
Most 7XL tournaments allow players to un-register until a few minutes before the event begins. The exact time at which un-registration closes may vary from event to event. Registration and un-registration times may vary between tournaments of different types. Not all tournaments allow un-registration, and some tournaments do not allow players to un-register if they won their way in via satellite or giveaway tournaments. 7XL reserves the right to alter registration and un-registration times without prior notice.
If a tournament that features late registration proceeds to a point at which the next eliminated player will receive a prize (also known as ‘in the money’), late registration may be closed, regardless of the late registration period detailed in the tournament lobby. No additional players will be able to enter. Furthermore, in such a situation the tournament prize pool will be solely determined by the amount collected via player registration, rather than any advertised guaranteed prize amount.
Tournament Elimination Policy
Most tournaments end when a single player accumulates all of the chips in play, and in some tournaments, when all remaining players will receive the same prize (for example, if a satellite tournament awards five (5) identical prizes, the tournament may end when there are five (5) players left).
If two or more players are eliminated on the same hand, the player with more chips at the start of that hand finishes ahead of the player(s) with fewer chips. If all players started the hand with an identical number of chips, the finishing rank is determined by table location, with the first eliminated player seated to the left of the button finishing ahead of the player(s) seated further away.
As players are eliminated from 7XL tournaments, the software will “break” tables to fill available empty seats. Players are re-seated randomly and may result in a player having to post multiple big blinds in a row. On occasion, the 7XL software may balance tables to ensure all tables have an equal (or as close to equal as possible) number of active players. Players moved to balance tables will, whenever possible, be moved to similar positions relative to the blinds.
Tournament Break Policy
Details about each tournament’s breaks are listed in that tournament’s lobby, with the amount of time remaining to the next break listed if the tournament is running.
Many tournaments feature synchronised breaks but not all do so, therefore 7XL encourages players to make themselves aware of the break times of each tournament they are playing in to better ensure a comfortable playing environment.
Tournament Disconnects and Sitting Out Policy
By participating in a tournament, 7XL players accept the risk of internet disconnection, due to problems with the connection between their device(s) and the servers, lag or freeze or some other problem in the player’s device(s) or how that device accesses the internet.
7XL does not accept any responsibility for a player disconnect except in the case of a server crash. While each user is responsible for his or her own internet connection, we make an effort to protect players who are disconnected during the final stages of a real-money tournament, by allowing extra time to reconnect.
If a player times out during a hand, whether connected or disconnected, his or her hand will be folded if facing action or may be checked if facing no action.
If a player is not connected before a hand starts, he or she will be dealt cards, and a blind and/or ante will be posted. There is no rule against a single player choosing to sit out; the player doing so will continue to have blinds and antes posted and cards dealt. Two or more players may not make any agreement to sit out simultaneously, whether at the same table or different tables; such actions may fall under 7XL’s collusion policy.
Poker Rules
You are not permitted to make a bet in excess of the value of chips on the table at the beginning of a hand. You are permitted to acquire additional chips only between hands. If you run out of chips during a hand, you are considered “all- in”. you may not remove money from the table during a playing session. Taking money out of the Game and continuing to play is not allowed in a table bets format.
Players must refrain from “table talk” or “coffee-housing” or talking during a hand in a way that compromises an opponent’s hand. This applies if you are playing in the hand or watching the hand. Repeated abuse of this aspect of player behaviour will result in suspension or permanent restriction of play.
Abusive or offensive language or other behaviour considered inappropriate by us in the context of the Game will not be tolerated. Bad behaviour or offensive language identified by us or brought to our attention will be dealt with swiftly and may result in a suspension or loss of playing privileges or such other action as may be deemed necessary by us at our sole discretion.
You fully accept and agree that the random number generator software will determine all outcomes of casino Games.
You acknowledge and agree that you shall not interfere, interrupt, and attempt to interrupt, or attempt to manipulate the operations of the Website or the normal play of any of the Games in 7XL. Failure to comply with the preceding may lead to your exclusion from the Website and to criminal and civil investigations.
Chat and Emoji Policy
Players, whether in the hand or not, may not discuss the hands until the action is complete; ignoring this rule adversely impacts other players’ gaming experience.
Discussing cards discarded or hand possibilities is not allowed. A penalty may be given for discussion of hands during play.
Players are encouraged to use 7XL’s emojis at the poker tables but are asked to avoid ‘spamming’ other players.
Chat Rooms
The company gives its customers the possibility to make use of a chat room where they are able to communicate with other registered players and make use of the site. We set the chat room policy and reserve the right to change these policies at any time with or without notice. By using this chat room, you are binding yourself to comply with these terms and conditions.
The chat room is intended for legitimate comments and constructive discussion. We reserve the right to restrict the rights of individuals to post comments in any chat room set up by us. Any liability arising out of the use of such chat rooms are borne solely by the user.
Every user of our chat room agrees not to post any comment which is:
- Defamatory in nature or any other information that the user has no legal right to disclose, or is otherwise illegal;
- (Or contains anything which is) racist, vulgar, hateful, obscene, profane, threatening, insulting or offensive;
- Intend to impersonate another person or entity;
- Posted for the purpose of advertising;
- Or contains a link to any virus, corrupted files, key loggers or any other malicious code or material that could cause harm to the computer, data or financial security of anyparty;
- A comment intended to take advantage or collude with or against other players using our site or amount to activities of a suspicious or criminal nature;
- A link to any intentionally false or misleading statements or any statement seeking to unfairly manipulate a market;An attempt to collect or store data about other users;
- A misuse of Forum functionality;
- Information protected by any form of intellectual property whether registered or unregistered or any contractual, statutory and equitable obligations of confidence;
- In a language other than the native language of that particular forum.
Our forums are moderated and all conversations are logged or recorded. We reserve the right to refuse to post any comments and investigate and take provisions, which may include but are not limited to the closure of any account against any user who is in breach of these terms and conditions. We also reserve the right to close or remove any chat rooms without prior warning and also to report any suspicious chats or comments to the relevant authorities.
We gives customers the ability to record and broadcast video content via the SnapCam feature, accessible within the 7XL software. The broadcast of offensive content, such as racist or sexist content or images, is not permitted, nor should customers use the SnapCam feature to harass others. Customers are not permitted to display signs or other items of any kind, or wear any apparel that promotes any commercial third party or includes any inappropriate messaging. Customers found misusing SnapCam will lose access to the feature and we may take further measures if deemed necessary, including but not limited to account suspension and banning. We also reserve the right to remove this feature and to report any suspicious content to the relevant authorities.
Tournament Deal Making Policy
Deal making is allowed in many tournaments. If all remaining players in a tournament agree to making a deal, they should indicate so by selecting the appropriate option at the table. A deal can then be discussed and agreed upon or rejected by the participating players.
Bounty Tournament Policy
In some specially designated 7XL tournaments (e.g. as of April 2019, in Bounty Hunter tournaments), a bounty will be placed on some or all of the tournament participants. A player who eliminates an opponent will add the bounty amount to their own bounty total. Each surviving player’s bounty total will only be awarded once the prize-paying finishing positions are reached (i.e. the bubble bursts).
In the event that two players show identical winning hands and therefore split the pot in a hand that eliminates another player(s), any bounty awarded will be divided equally between the players that hold the winning hands.
Players may not make any agreement amongst themselves to eliminate a particular player in order to claim their bounty award. Such agreements are considered collusion and are grounds for disqualification from the tournament and/or other penalties.
Tournament Prize Award Policy
7XL reserves the right (at any time) to modify the prizes awarded in any given tournament. Further, 7XL reserves the right to award a monetary prize of equal or greater value as the main prize in place of the main tournament prize, at its sole discretion.
Please Note: players will not receive fractions of a cent. In all instances where a player’s winnings include a fraction of a cent, 7XL will round down such player’s winnings to the nearest cent. So, for example if you win $4.096, you will receive $4.09.
Tournament Prize Award Policy
7XL reserves the right (at any time) to modify the prizes awarded in any given tournament. Further, 7XL reserves the right to award a monetary prize of equal or greater value as the main prize in place of the main tournament prize, at its sole discretion.
Please Note: players will not receive fractions of a cent. In all instances where a player’s winnings include a fraction of a cent, 7XL will round down such player’s winnings to the nearest cent. So, for example if you win $4.096, you will receive $4.09.
Multiple Satellite/Seats Prize Policy
If a player wins second and/or subsequent tickets or seats into a target tournament for which that player is already registered or has used all allowable entries, the player will be awarded Tournament Dollars (T$) to the value of the target tournament buy-in amount less the tournament registration fee in lieu of the ticket or seat.
For example, if a player is already registered into a $100 buy-in tournament, in which $90 goes into the prize pool and $10 is the tournament fee, and subsequently wins a satellite tournament awarding seats to the $100 tournament, the player will receive T$90 in lieu of the seat.
Tournament Staking Policy
Many 7XL’s tournaments include a staking feature, which enables players to “sell” a set percentage of their action in the tournament after such time they have registered for the tournament and before the tournament begins.
If a player decides to sell some of their tournament action, but unregister from the tournament before it begins, the staking funds will be returned to the players that bought a stake and will not be retained by the selling player.
Refund Policy
In the event of 7XL servers crashing or a 7XL unscheduled downtime happening, 7XL shall refund players as described below. 7XL, in its sole discretion, shall decide otherwise for any other events disrupting play caused by the Licensee or the Licensee’s players.
For Cash Games, all hands in progress will be rolled back. Each player’s chip count will be reset to the amount at the beginning of the hand.
For tournaments, there are three (3) possibilities depending on the status of the Tournament:
- If the tournament has not started, 7XL shall refund all buy-ins and fees to the registered players.
- If the tournament has started and is in late registration period (that is to say, where the tournament allows a User to register as a player following the fixed registration time) or if the late registration period has finished but the tournament has not reached the paid places, remaining players shall be refunded their Fee and current bounty (if applicable). Regarding the prize pool, (fifty) 50% shall be paid equally to the remaining players at the time of cancellation with the other (fifty) 50% being paid according to the chip to the remaining players at the time of cancellation. If the tournament has a guaranteed prize pool that has not been met or exceeded at the time of cancellation, only the prize pool amount collected via player registrations will be distributed.
- If the tournament has reached the paid places, remaining players shall be refunded their Fee and current bounty (if applicable). Regarding the prize pool, the next prize to be won shall be distributed to each remaining player at the time of cancellation with the remainder being paid according to the chip count to the remaining players at the time of cancellation. All transactions, including pots won and lost, are posted to players’ account at the completion of each hand.
Please note that when calculating tournament refunds, 7XL will determine the moment the disruption began and use the state of play in any given tournament immediately prior to this disruption as a basis for calculating the refunds. Not all players may experience disruption at the same time.
With regards 7XL’s Staking Feature and refunds, if a player has sold action and receives a cash refund, whether equal to the initial buy-in and fee or greater, those players that bought the action will receive a share of the total amount refunded to the backed player in proportion to the size of the stake bought.
In those circumstances where a player has sold action via the Staking Feature and receives a replacement ticket or replacement entry instead of a cash refund, those players that bought the action will be returned the amounts they staked in cash.